Bad News Message

Bad News Message

Write a bad newsletter to a customer who has requested an exemption to a company’s policy.Possible requests that would be subjects of bad news letters are:
•A request for a refund or replacement of a $1,000 piece of equipment that broke after three (3) years, one (1) year past the warranty date.
•A request for a refund or voucher for a ruined two-week vacation (due to bad weather: rain or snow) at an expensive resort.
•A request to change a company’s no pets indoors policy to a pet-friendly policy to allow customers to bring pets inside the restaurant and allow them to sit at tables with their owners.
•A request to change a company’s pet-friendly policy to a no pet policy to prohibit customers from bringing their pets into the restaurant’s eating areas – inside or outside.
The message should take the “form” of a letter; however, you will submit your assignment to the online course shell.
1.Format the letter properly:
•Include “to” and “from” addresses and the date
•Include appropriate greeting and salutation
•Use bullets as needed to emphasize key points
1.Show appreciation and concern for the customer from the beginning (possibly with a brief buffer) and throughout the letter. Avoid being overly apologetic or complimentary.
2.Provide the turndown or bad news early in the letter.
3.Make the turndown clear and support it by providing two (2) to three (3) key reasons for the turndown.
4.Provide an alternative and/or a positive expectation of a future with the customer.
Your assignment must:
•Be typed, single spaced, using Times New Roman font (size 12). Check with your professor for any additional instructions.
Submitting your assignment:
The specific course learning outcomes associated with this assignment are:
•Use writing process strategies to develop brief business documents, such as routine messages, bad news messages, and persuasive/sales messages.
•Organize ideas logically by using transitional words, phrases, and sentences.
•Support ideas or claims in body paragraphs with clear details, examples, and explanations.
•Use sentence variety and effective word choice in written communication.
•Write clearly and concisely using proper writing mechanics.

Order a unique copy of this paper
(550 words)

Approximate price: $22

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency

Order your essay today and save 10% with the discount code RBECOVID10