Select a company with which you are familiar, preferably one where you have been employed, and consider a process within that company that could be improved. This could be a business process, a manufacturing process, or a service process that you have observed or been involved with. One option would be to further develop your answer to the Process Improvement discussion question from Week 1. Using library research, prepare a recommended process improvement proposal that incorporates tools and methods learned in this course. Some examples of tools and methods that could be implemented include, but are not limited to, JIT, objective and/or subjective forecasting methods, ABC classification, or project management tools. Your paper should include: A brief description of the company and how the selected process fits into the overall framework of the company. A step by step description of the process. This can follow a similar format to the IBM Credit process description in Section 1.5 of the textbook, though yours may be longer or more detailed depending on the process selected. An analysis of the current process, identifying inefficiencies. A detailed plan for reengineering the process to be more efficient, using appropriate tools and methods learned throughout the course, including a specific description of how the tools and methods will be applied. An identification of possible roadblocks in implementing the process changes. Expected benefits of the improved process. 8 double spaced pages.
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